It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon ...

Amazon sometimes issues “return-less refunds” on low-cost or awkward-to-ship items because it’s cheaper to refund you than to pay for the return You can’t ...

Amazon has agreed to pay $309 million to resolve a nationwide class action lawsuit alleging that the company improperly denied refunds or recharged customers af ...

Amazon's $2.5 billion Prime settlement with the FTC has moved into a crucial second phase, and millions of customers are now being asked to file claims if they want a share of the remaining money. The ...

Amazon is preparing to email millions of Prime subscribers to tell them they are getting money back, the most visible consumer moment yet in a record federal settlement over how the company handled ...

Amazon Issuing $2.5B in Refunds to Eligible Prime Customers to Settle FTC Suit Your email has been sent Eligible Amazon Prime members will soon see payments from the online retail giant as part of a ...