Despite falling auto insurance rates, customer satisfaction with claims handling remains surprisingly flat.

New York State is starting to tackle car insurance affordability in several new ways, including cracking down on fraudulent claims and limiting payouts to "bad actors." ...

Auto insurance claims can involve complex legal issues. You cannot count on insurance company representatives to provide accurate information since they are ultimately interested in protecting their ...

Struggling auto insurers are turning to data to battle mounting losses. Discover how telematics is transforming risk into a ...

Hochul's proposals would restore integrity to the insurance system by targeting the reasons for our sky-high premiums.