Management theory and practice have long established a link between effective performance measures and effective management (Drucker, 1995). The effectiveness of any given performance measure depends ...

Benchmarking can be a daunting process. From data collection to actionable solutions, the process is deeply involved. Marcy Sasso, CASC, director of compliance and operations at Sasso Consulting, ...

Benchmarking is, or should be, a vital part of any healthcare organization's operational strategy. Simply put, it's used as a point of reference from which an evaluation can be made, and the ...

Unfortunately, this book can't be printed from the OpenBook. If you need to print pages from this book, we recommend downloading it as a PDF. Visit NAP.edu/10766 to get more information about this ...

Advisors with a clear vision for their business, who have the discipline to achieve their objectives, are most likely to benefit from an internal analysis to unlock their company’s potential. And one ...

In any successful construction operation, fleet managers need their vehicles and operators in constant peak condition to meet deadlines, stay on budget, and keep their crew as productive as possible.

Arthur C. Clarke, the great science fiction writer, once observed that cave dwellers froze to death on beds of coal—lying on the very resource that could have saved their lives. But they had no way to ...