New insights from global research and advisory firm Info-Tech Research Group show that mapping business capabilities to value streams within a well-defined business architecture enables more ...

The concept of "The Matrix" has existed for decades in professional services firms, though it represents a relatively new framework within the legal industry. This powerful approach to understanding ...

Today many companies attribute their struggles to external factors, such as disruptive competitors, shifting customer preferences or economic headwinds. Yet I've found the real culprit often lies ...