Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More At its Ignite developers event today, Microsoft announced the addition of ...
Microsoft made big waves this year with its ChatGPT investments and generative artificial intelligence enhancements to Bing search and its Edge browser — for better or for worse. Today, it went down ...
In October, Microsoft made the Dynamics 365 2019 release wave 2 generally available, bringing a plethora of updates for various services in its suite of enterprise planning applications. These ...
Today we are thrilled to announce the latest milestone in our journey towards modernizing customer service: Microsoft Dynamics 365 Contact Center, a Copilot-first contact center solution that delivers ...
Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and compliance-aware routing without custom code.
SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE business (Nasdaq: NICE), today announced that companies can now integrate Microsoft Teams and Microsoft Dynamics 365 Customer Service with NICE ...
Microsoft recently announced that 74 new early access capabilities had been made available for Dynamics 365 services as part of the 2019 release wave 2. These included updated features for ...
Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...
SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE business (Nasdaq: NICE), today announced that companies can now integrate Microsoft Teams and Microsoft Dynamics 365 Customer Service with NICE ...
Results that may be inaccessible to you are currently showing.
Hide inaccessible results