FedEx leverages AI to improve the post-purchase tracking and returns experiences

FedEx launches AI-powered Tracking+ and Returns+ tools to boost post-purchase tracking, cut WISMO calls, and improve ...
Inverse

FedEx is using a Bluetooth tracking device for essentials like medicine

The average consumer appreciates certainty, especially when it comes to tracking their packages. You probably do, too. After buying an item online and receiving shipping confirmation from the vendor, ...
Business Insider

How to track a FedEx order online or contact FedEx for delivery issues

You can directly track any FedEx order on the FedEx website or through an emailed link. On the Tracking page, you'll find information on where your package has been picked up and scanned and the ...
Nasdaq

FedEx to Transform Package Tracking with SenseAware ID, the Latest Innovation in FedEx Sensor Technology

SenseAware ID to Provide Enhanced Package Visibility for COVID-19 Vaccine and Other Critical Shipments MEMPHIS, Tenn.--(BUSINESS WIRE)-- FedEx Corp. (NYSE: FDX) today announced the launch of ...
TechCrunch

FedEx app’s test appears to show the ability to track deliveries from other services

FedEx has been working on a new feature for its consumer mobile app that would seemingly allow it to better compete with the popular Shop app by Shopify. One of the bigger selling points for Shopify’s ...
Yahoo Finance

FedEx powers real-time tracking and order communication for Best Buy

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. FedEx is investing in data and tools that help the delivery company ...