In an increasingly polarized world, leaders who deploy three principles in challenging conversations set themselves apart.

Ang Brennan is head of learning and talent at Insights. Research conducted among hybrid teams shows that one-third of U.S. hybrid workers would like more one-on-one time with their managers to get ...

Psyching yourself up for a difficult conversation can feel daunting, but transforming those difficult conversations into breakthrough conversations may not be as difficult as you might think. Most of ...

One mayor barrier to success in business and happiness in life is our inclination to avoid conflict—which often means to avoid having a difficult conversation. Learning how to have difficult ...

I was traveling in the days immediately following Oct. 7, 2023, and consequently had my TA teaching my doctoral research methods class that week. When I returned the following week, I started the ...

These individuals can turn any difficult conversation into a productive one. Most unlucky people have found themselves thrust into difficult conversations at some point in their lives. Whether it's a ...

First, I want to acknowledge and celebrate your courage for reaching out, showing your ASK, and requesting support while working in a toxic work culture. It’s not easy and it’s evident that you desire ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

It’s trickier than ever for teachers to manage class discussions of divisive topics—but it’s also crucial for students to learn and practice how to disagree respectfully, logically, and productively.

Election results can bring up some pretty strong emotions. Whether you’re feeling high or low, a look at how to talk to those who don’t agree with you during these divisive times. Minnesota Public ...

AMERICAN FORK, Utah, Feb. 10, 2026 (GLOBE NEWSWIRE) -- ELB Learning, a strategic workforce development partner to 80 percent of the Fortune 100, announced today the launch of AI Roleplay. This ...