Mahdi and his team found several communication problems. People often didn’t give the chatbots the necessary information to ...

People are turning to AI chatbots to help them with medical advice. Recent studies suggest these bots are not always helpful in making decisions about health.

In November, the Food and Drug Administration (FDA) held a Digital Health Advisory Committee meeting where it considered treating artificial intelligence mental health chatbots as medical devices. As ...

The GUARD Act—introduced in Congress by Senators Josh Hawley and ​​Richard Blumenthal—aims to keep minors off chatbots such ...

Millions of Americans now converse with AI chatbots each day. We are talking with machines about travel plans, politics, and in some cases — our most intimate thoughts. To investigate how these ...

Every user interaction improves chatbot performance. Developers are therefore incentivized to boost user engagement. This can lead to sycophancy, emotional manipulation, and worse. Anyone who ...

States are passing laws to prevent artificially intelligent chatbots, such as ChatGPT, from being able to offer mental health advice to young users, following a trend of people harming themselves ...

Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

As artificial intelligence chatbots become more common, Oregon lawmakers are weighing new requirements for companies such as OpenAI’s ChatGPT to protect children’s mental health. They want chatbot ...

AI chatbots may seem medical–book smart but their grades falter when interacting with real people. In the lab, AI chatbots could identify medical issues with 95 percent accuracy and correctly ...

The introduction of advertisements and sponsored content in chatbots has spawned privacy concerns for AI users.

This research was funded by the Australian Research Council through the Australian Laureate Fellowship project Determining the Drivers and Dynamics of Partisanship and Polarisation in Online Public ...