Rather than wax philosophical about what knowledge is, let’s let it be any information that can further an organization’s goals. If managing IT can be compared to herding cats, managing knowledge is ...

Knowledge is power. It holds the context and insight required to drive business forward. However, knowledge is often trapped in data silos—stuck on a server or lost in a forgotten folder. That ...

Effective knowledge management is crucial for successful AI. Here’s how organizations can optimize to improve AI-enabled customer service interactions. Organizations everywhere are understandably ...

There are many barriers to communicating new processes that lead to a competitive advantage for a company. "We learned that teams are key to gaining an advantage over the competition to accomplish ...

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...

Knowledge Graph, Large Language Model, BERT, Knowledge Management, Small and Medium-Sized Enterprises, Accounting, Supply Chain Management Zheng, Y. (2026) Knowledge Graph Application in KM for ...

Building, collecting, transferring, sharing, preserving, maintaining and utilizing knowledge is essential to developing and keeping the necessary technical expertise and competences required for ...