Rising deductibles create financial risk for hospitals and health systems, as many patients are unable to afford the high out-of-pocket costs associated with these plans. However, there are many steps ...

Communicating bad news to patients is a challenging task that demands sufficient time to allow for an honest discussion that minimizes patient distress and responds to the patient's and family's ...

Imagine being a dentist, and your clients roll their eyes at you, comment that you don’t know what you’re doing – or even ...