"Blame has no place in our firm. Fix errors by focusing on solutions, not assessing blame. Learn from mistakes and use that knowledge to improve our processes. Mistakes are a critical component of ...

Creative problem-solving can be an exhilarating experience. You get a triple benefit: the euphoric 'aha' moment of solving a puzzle, the pride of accomplishing a goal, and the deeper self-discovery of ...

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Problems are often opportunities in disguise, and they are almost always portals for learning. A methodical approach based on business problem-solving steps increases the odds of developing long-term ...