IT GOAT launches Proactive IT Support Services to boost business performance and reduce downtime. Dallas, Texas--(Newsfile Corp. - November 12, 2024) - IT GOAT, a leading managed IT services provider, ...

Serial Entrepreneur, CEO and cofounder of Veego Software, a startup in the Israeli high-tech corridor, innovating smart-home support. Who’s going to make the first move? That’s the ultimate difference ...

This looming turnover wave signals a critical need for organizations to dig deeper. Beyond traditional perks, it's time to address the emotional and psychological factors driving disengagement.

Proactive customer support is all about identifying and resolving customer issues before they turn into bigger problems. Customer service experiences rarely delight us. Most of us can detail an ...

It’s no secret that the past two years have presented many challenges that negatively affected business owners. Despite this, many are seeing opportunities for increased revenue and growth in the ...

I first started writing about the benefits of a more proactive approach to customer service and experience back in 2013. It seemed to me that the benefits were clear: delivered well a more proactive ...

Microsoft is adding a new, high-end support option to its Premier service line-up that is focused on "proactive," rather than remedial, support. Available globally as of August 18, the new offering, ...

Sendbird Inc., an artificial intelligence communications and conversation platform, today announced the launch of what the company calls an “omnipresent” AI agent that can handle customer service ...

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Confluent, Inc., the event streaming pioneer, today announced the initial release of Proactive Support for Confluent Platform, which is a cloud service that ...

What is the best type of IT support for handling frequent issues? Recurring IT challenges are more than a minor inconvenience in today’s fast-paced, competitive landscape. They can disrupt your ...

The time constraints faced by Education IT in higher education are often quite different than those faced by most local school districts. While Ed Tech in K-12 has to meet the needs of students each ...

From relief to routine: Proactive Support from the Makers of TYLENOL® delivers clinically backed ingredients that provide effective, drug-free joint support.† SUMMIT, N.J., June 2, 2025 /PRNewswire/ - ...