Information Technology (IT) revolves around computer hardware, software, and the networks that connect them, and most organizations would crumble without functioning, robust IT. IT support is vital to ...

BeyondTrust fixes CVSS 9.9 pre-auth RCE flaw (CVE-2026-1731) in Remote Support and PRA; 11,000 instances exposed.

Downtime hampers productivity and irritates teams. Remote IT support identifies and addresses issues promptly, reducing interruptions. Quicker response times ensure operations continue without ...

We’ve all offered remote assistance to friends and relatives over voice or video calls to solve their technical problems at some point. In fact, some of us are the go-to contact for people when they ...

BeyondTrust warned customers to patch a critical security flaw in its Remote Support (RS) and Privileged Remote Access (PRA) ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Electric, a company that serves businesses with real-time IT support and ...

As households fill up with PCs, gadgets and networking gear, today's troubleshooters are finding ways to skip the house call. Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC ...

The retail sector increasingly relies on robust IT solutions to streamline operations and reduce costs. With the demand for efficiency rising, retailers are exploring innovative technologies to ...

With in-person IT support now relatively rare, tech workers are under increasing pressure to support end-users and endpoint devices remotely — and they need better overall support and tools to do that ...

Prior to 2019, many corporate IT departments had evolved a fairly efficient end-user computing strategy, which kept PCs functioning and updated to support the enterprise software requirements of staff ...

As industrial facilities face mounting pressures to increase uptime, reduce costs and manage workforce limitations, the need for responsive, scalable support services has grown. This is leading to ...