Oracle's efforts to please its UK users seem to be working, with a survey finding Oracle customers more content with the vendor's product support than they were a year ago. Last year's UK Oracle User ...

More than four in five are happy with Oracle servers One in five Oracle Support users is unhappy with some element of the service, according to an annual survey published at this week’s UK Oracle User ...

Oracle's new AI-powered support portal is frustrating customers and support engineers who are struggling to find the basics, such as old tickets, links to database patch programs and release schedules ...