The customer relationship management software company Salesforce (NYSE:CRM) not only offers its artificial intelligence agents to customers, it also practices what it preaches. "AI is doing 30% to 50% ...

Salesforce’s AWU metric promises a simple way to measure agentic AI value, but analysts warn it captures throughput, not outcomes CIOs can take to the board.

Every time Charles publishes a story, you’ll get an alert straight to your inbox! Enter your email By clicking “Sign up”, you agree to receive emails from ...

Salesforce Inc. is expanding its partnerships with OpenAI and Anthropic PBC to automate repetitive business tasks for customers. The new collaborations, which were announced today at Dreamforce 2025, ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Salesforce is tackling one of artificial ...

Overview: Salesforce reported $41.5 billion in Q4 FY2026 revenue, showing strong demand despite stock volatility.Artificial intelligence, especially Agentforce ...