A third of smart meter owners have had problems with their devices, ranging from them “going dumb” to failing to function entirely, a survey suggests. The figures come as one in five households (20%) ...

DAD-OF-TWO Jake Gordon has spent five years battling an energy giant over his dumb smart meter that has never worked. He’s one of 3.3million faulty smart meters but a change in energy rules ...

It's hoped that the new rules will set clear expectations of suppliers and push them to improve their smart meter standards.

Brits have been warned about new regulations that could result in them receiving £40 in compensation payments. According to energy regulator Ofgem, over 70% of British households have a smart or ...

For new problems first arising on or after 23 February, you'll be eligible for £40 in automatic compensation ...

Check to see if you meet the criteria for the payment ...

Energy watchdog Ofgem has confirmed a rule change that will start within days. It announced on Friday that customers experiencing delays or botched smart meter installations could be entitled to £40 ...

New national network of energy meters has been delayed three times since 2015. I suspect that a large amount of the projected savings may turn out to be fictitious, as there's no guarantee that the ...

More than 70 per cent of households across the UK currently have a smart meter or advanced meter ...