The sales CRM for Zendesk isn't great on its own, but when combined with the helpdesk software, it's quite formidable. We may receive a commission from our partners if you click on a link to review or ...
Zendesk's customer experience platform is getting a fresh injection of artificial intelligence. The company is expanding its Zendesk AI solution by launching what it describes as "highly sophisticated ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Zendesk debuted Answer Bot, a conversational addition to the company’s ...
SAN FRANCISCO--(BUSINESS WIRE)--Zendesk, Inc. (NYSE: ZEN) today announced Intelligent Triage and Smart Assist, new AI solutions empowering businesses to triage customer support requests automatically ...
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