With AI beginning to find widespread use across BPO and IT operations, companies are grappling with how to best face customer ...

After two years of sluggish growth, demand for custom software is finally showing signs of revival, driven by entrepreneurs’ ...

Latin American fintech firm Evertec Inc has agreed to its Brazilian rival Dimensa S.A. for US$181 million, strengthening its ...

Remittance flows from the United States to Latin America and the Caribbean reached an all-time high of more than $158 billion in 2025 ...

AI has transformed the software industry like never before, according to a recent study by global accounting and consulting firm PwC.

Four Latin American currencies have strengthened against the U.S. dollar this year, supported by carry trades and mineral exports.

The Philippines’ IT-BPM industry body has committed to investing at least US$25 million a year to future-proof a workforce in this AI era.

Tata Consultancy Services (TCS) has unveiled plans to invest $37 million to build a major delivery and innovation campus in Londrina, Brazil.

Housing prices in several Latin American countries are rising faster than the global average, even as inflation continues to erode household purchasing power.

Uruguay’s Information Technology sector is booming, emerging as the main driver of the nation’s economy. In 2023, the IT sector accounted for an impressive 4.4% of the country’s GDP, with total ...

Brazil’s Information Technology (IT) sector grew by 13.9% in 2024, surpassing the global average of 10.8% and solidifying its position as the largest IT market in Latin America, with 34.7% of regional ...

Artificial intelligence is reshaping the business process outsourcing industry at a noticeable pace, but most of today’s AI platforms likely won’t survive the next few years, according to Acquire ...