Your board doesn’t want chatbots — they want growth. AI is a high-stakes bet on productivity, and playing small is the real risk.

Today’s CIOs routinely interact with vendors, customers, service providers, and many other front-facing parties. So, now is ...

At least in the area of ​​customer service, Gartner analysts predict that the cost of generative AI per problem solution will ...

Cutting SaaS licenses may save money fast, but without clear ownership and process, you’ll just trade spend for chaos.

This article outlines AI’s energy wake-up call and why CIOs should pay attention to the impact of energy on AI while building their longer-term AI strategy.

AI won’t break the enterprise by failing — it will break trust when leaders can’t explain why it made a decision they’re expected to defend.

AI is furthering the war on reality — one that reality looks to be losing, with no obvious reason for optimism in sight. AI-driven strangenesses like this fable merely highlight the need for all of us ...

The industry is coalescing around the model context protocol (MCP) as a standard for this layer. It provides a universal ...

Agentic AI workflows are becoming mainstream for automating complex processes like SME onboarding and claims management ( ...

Next CIO is a leadership development and awards program for rising technology executives that identifies high-potential ...

Instead of ripping out PeopleSoft, smart CIOs are building around it, adding AI and real-time tools without risking payroll ...

Fresh job cuts and executive changes reflect Salesforce’s ongoing efforts to streamline operations and focus on AI growth.