AI promised relief. Instead, many agents are juggling dashboards, prompts and metrics that quietly increase stress and erode ...

In 2026, contact center AI succeeds or fails based on orchestration, governance and trust — not smarter models.

President Trump had up to this point largely stuck to the script throughout this speech, focusing on the economy and business investment. But now Trump has turned to immigration, and the speech has ...

Marsh & McLennan Companies, Inc. ( MRSH) Q4 2025 Earnings Call January 29, 2026 8:30 AM EST Hello, and welcome to Marsh's earnings conference call. Today's call is being recorded. Fourth quarter 2025 ...

US Immigration and Customs Enforcement has gone to many workplaces over the past year, both at high-profile companies like ...

Left: A line of Ohio National Guardsmen, with rifles and gas masks, on the Kent State University campus as they prepare to disperse student protesters, Kent, Ohio, May 4, 1970; Right: US Border Patrol ...

The historian Adam Tooze discusses Davos, China and the fading of an old world order. This is an edited transcript of “The ...

SANTA CLARA, Calif. (AP) — The Seattle Seahawks have won the franchise’s second Super Bowl title. Sam Darnold and the offense finally found the end zone on a 16-yard pass to AJ Barner early in the ...

The historian and Harvard professor reflects on the Republican’s second term: ‘His hold on power is extraordinarily tenuous.

We asked technology leaders in education for their predictions on how the tech landscape will change for schools and ...

In the 40th year since the release of Desert Hearts, Merryn Johns sits down with the film’s director and its stars to ...

Can Drake Maye hit enough big plays? Which Sam Darnold will show up? And will defense define this Super Bowl matchup? Let's ...