When the 58-year-old fraud victim told investigators in Maryland the details of how she had been duped out of $1.7 million, they knew she was hardly alone. A year-long, expanding investigation — the ...

JOHNSON CITY, Tenn. (WJHL) — AT&T has decided to transition its Johnson City call center to a “work-from-home model,” a company spokesperson confirmed on Monday. The spokesperson said local employees ...

SPRINGFIELD — Meet The String Queens, three classically trained musicians who put their own twist on timeless classics in an attempt to bridge the gap between classical, hip hop, pop and everything in ...

DALLAS — A call center in North Texas is closing, impacting more than 100 employees, according to filings with the Texas Workforce Commission. Telvista Inc. is closing a facility it operates at 8585 N ...

Scammers think they’re untouchable. But when we discovered their call center, we went in to expose them face-to-face. Venezuelan VP demands US free Maduro and vows to defend nation Wisconsin judge ...

European law enforcement authorities dismantled a fraud network operating call centers in Ukraine that scammed victims across Europe out of more than 10 million euros. Authorities from the Czech ...

Chase Padgett will return with 6 STRING CHRISTMAS, bringing his work as a singer, guitarist, comedian, and storyteller to the Alexis & Jim Pugh Theatre at the Doctor Phillips Center for the Performing ...

Residents of a northwest Houston apartment complex are pushing for change after frequent shootings, including a recent incident where six people were detained. Donald Trump issues new threat to Mexico ...

Tampa General Hospital (TGH) entered into a partnership with Hyro to introduce voice AI agents across its patient access and call center operations, integrating the technology with its existing Epic ...

Doug Myers is a digital content producer for CBS Texas. A longtime journalist, Doug has worked for four newspapers in Texas and Louisiana and for three television stations in Texas. He has also spent ...

NASHVILLE, Tenn. (WKRN) — A Tennessee nonprofit has raised the alarm over a new plan involving the U.S. Immigration and Customs Enforcement. ICE is looking to build a “national call center” in ...