Call center scams are becoming more sophisticated as criminal networks turn to AI tools to automate scripts, impersonations and targeting, turning their crude schemes into highly efficient global ...

The Voice of Hind Rajab,” “All That’s Left of You” and “Palestine 36” each tries to unpack the complex lives of Palestinians.

AI promised relief. Instead, many agents are juggling dashboards, prompts and metrics that quietly increase stress and erode ...

The ACC schedule delivers another heavyweight clash on Tuesday, February 10, as the No. 14 North Carolina Tar Heels travel to ...

Students from Miami University's Geospatial Analysis Center used phones and drones to count and collect data on headstones at ...

Q2 2026 Earnings Call February 4, 2026 5:00 PM ESTCompany ParticipantsTyler Gronbach - Vice President of Investor ...

Q4 2025 Earnings Call February 3, 2026 8:30 AM ESTCompany ParticipantsAmy McAndrews - Vice President of Corporate AffairsGregory ...

The question isn’t whether to outsource but how it can enhance the customer service experience, lower operational risk, and ...

Mike Macdonald's early blitzes exposed a protection scheme that allowed Seattle to take a lead and cruise to victory.

You are not failing because life feels like work. The “effortless mom” is a mirage. Here is how to drop the performance, protect your energy, and build a family culture that works for you.

In a Cambodian compound with rooms designed to look like Singapore and Australia police offices, papers were strewn across ...

In 2026, contact center AI succeeds or fails based on orchestration, governance and trust — not smarter models.