Dynamic pricing often gets blamed for inconsistent price changes. Customers see mismatched numbers and assume the pricing ...
Merging massive client databases is tough. In finance, it usually means headaches, involving lost data, slow transactions, and plenty of ...
Volvo Group North America disclosed that it suffered an indirect data breach stemming from the compromise of IT systems at ...
Hackers have managed to break into Odido’s systems and gained access to a file containing customer data for potentially 6.2 ...
A financial firm that manages more than $4.5bn in investor funds has been fined $2.5m after a cyber hack saw its clients ...
Ransomware Help announces industry-leading success rate and introduces enhanced money-back policy for unrecoverable ...
Google Gemini Enterprise for Customer Experience challenges where intelligence lives in the CX stack—and who owns the ...
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Michael Dominick on Data Control and How Alice Can Facilitate Operations in High-Powered Industries
Alice, The Mad Botter’s flagship data platform, addresses this challenge by bringing disparate systems together and giving ...
New collaboration helps agencies reduce duplicate data entry and streamline personal lines workflows CANBY, Ore., Feb. 5, 2026 /PRNewswire/ -- HawkSoft, a leading agency management system for ...
Conduent data breach impact soars from 10 million to over 25 million affected Americans in massive government contractor ...
Customer feedback arrives through dozens of channels: support tickets, chat transcripts, survey responses, social media ...
Up to 40% of AI-enabled CX initiatives fail. The CX tools themselves are rarely the problem; more of the challenge is the ...
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