Insights from former IBM executive Diane Gherson, Valence founder and CEO Parker Mitchell, and Microsoft’s Katy George ...

Customer feedback arrives through dozens of channels: support tickets, chat transcripts, survey responses, social media ...

Learning debt is quietly eroding skills and performance. New research shows how companies and individuals can close the gap ...

By maintaining context across channels and interactions, AI-driven platforms connect past and present conversations.

Outlook 2026 has challenged us to contemplate “the next big thing.” That is a subject we spend a fair amount of time ...

Search is no longer governed by simple ranking formulas or keyword frequency. Modern search engines operate as intelligent systems capable of interpreting meaning, assessing credibility, and ...

Every time a breaker trips, it is quietly telling you something about the limits of your wiring, yet most homeowners misread that signal. Instead of seeing a protective device doing its job, you might ...

Wireless technologies such as WirelessHART, LoRaWAN and cellular are increasingly used for data collection and monitoring in industrial environments, offering longer distances and lower costs. Case ...

In today’s advanced packages, however, resistance no longer resides primarily inside transistors or neatly bounded test ...

BackgroundAs pivotal drivers of smart cities, mega-mobility systems integrate large-scale transportation networks, communication nodes, and energy ...

The public release improves audio, speech, debugging, and developer experience. Additionally, a more cost-effective mini variant can be used.

Early-phase oncology trials carry substantial scientific and commercial risk in cancer drug development. Getting them right ...