Customer journeys are growing more complex and data-driven, but many organizations remain constrained by fragmented insights ...

CDI goes beyond collecting data, focusing on accuracy, governance and real-time access that modern CX depends on.

Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

SequenceShift expands its PCI-compliant payment platform with a new Zendesk for Contact Center integration for secure ...

MarkSystems integration unifies design, configuration, estimating, and construction management into a single, connected workflow DURHAM, NC, UNITED STATES, February 12, 2026 / EINPresswire.com / — ...

Quick Summary Struggling to unify customer data and deliver more personalised experiences? Discover the 10 best customer data platforms (CDPs) for enterprises in 2026 that help collect, integrate, and ...

AMBLER, PA / ACCESS Newswire / February 3, 2026 / Clutch, a leading provider of customer marketing technology, has ...

WFM needs forecasting, support wants ticketing, and marketing adds a chatbot. But together, it’s a Frankenstein of CX tools.

Dscout enters 2026 with momentum built on customer trust and continued innovation, following its tenth consecutive ...

Adobe's AI integration is likely to enhance ADBE’s product suite, supporting customer retention and new user growth. Read why ...

Success of agentic AI in contact centers now depends less on model quality and more on synchronized, trusted, and ...

Learn how to set up secure online payments and implement ecommerce security for your small business. Step-by-step guide to protect customers and boost sales.