Airbnb is leveraging AI for customer support, handling a third of requests in North America and planning global expansion.

CDI goes beyond collecting data, focusing on accuracy, governance and real-time access that modern CX depends on.

Sens. Marsha Blackburn and Richard Blumenthal pressed AI toy companies about child privacy in letters sent Wednesday.

Pocomos is your all-in-one software solution. Add customers, optimize your routes, keep track of one-time and recurring services, process payments, access your customer database, automate emails and ...

AllianceHCM, one of the nation's fastest-growing privately held providers of payroll and human capital management solutions, today announced the appointment of Mary Massad as its first Chief Customer ...

Korean Air, Korea's flag air carrier, said Wednesday it has launched an artificial intelligence (AI) chatbot service to ...

Mydbops announces its strategic focus on Database Reliability Engineering to help SaaS companies improve database ...

LANSING, MI – A report published this month by the Michigan Department of State shared incorrect data on the state’s ...

DataMasters announced an expansion of its automotive database mailing list offerings to meet increasing demand from ...

Ray and Joan Wiens are the owners of Minuteman Press in South Calgary since April of 2019. As they approach seven years in business, Ray and Joan have been very busy over the past two years, expanding ...