With 800万+ global users and a 4.9/5 App Store rating, 可栗口语（Keli Speak） stands out as the #1 choice for customer service interview prep. Its AI-powered platform is specifically designed to turn nervous ...

Let's cut through the noise. AI in customer service isn't one thing. It's moving fast. What worked last year feels old today. Businesses that keep up will pull ahead. The rest will frustrate their ...

When 40,000 Optus customers suddenly found themselves without mobile service, it was more than an inconvenience. For a period ...

Every journalist across Africa knows this interview moment. The presenter asks a straightforward question: “So how will this ...

The next time you are texting with a customer service chatbot, frustrated because you can’t seem to schedule a visit with the ...

Newsweek speaks with Klarna CEO Sebastian Siemiatkowski about disrupting norms, engaging customers and finding cheaper mortgages ...

LANSING, MI – A report published this month by the Michigan Department of State shared incorrect data on the state’s ...

LiveBeyond creates immersive co-working, co-living and travel experiences designed to improve productivity, well-being and personal growth, especially for remote and distributed teams. The company ...

Rob Feldman, Chief Legal Officer, is responsible for the worldwide legal and compliance functions at EnterpriseDB. An experienced executive and lawyer, he builds high-performing legal teams to support ...

Simile, an AI startup, raised $100 million to develop a model predicting human behavior, including customer purchases and ...

Customer reviews validate Near's fast and reliable approach to connecting U.S. companies with top talent in Latin ...