Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Google Fiber (GFiber) and KMS Lighthouse today announced they have won a Bronze Stevie® Award in the category 'Best Use of Technology in Customer Service - Telecommunications Industries' at the 20th ...

New Platform Reduces Customer Support Calls by 60% for Early Adopters Through Intelligent WhatsApp and Web Widget ...

Logistics has long depended on tribal knowledge, the unwritten rules and hard-earned judgment held by a small group of experienced operators. They know which carriers actually perform on certain lanes ...

APLAZO’s customer support is handled via WhatsApp and the newly integrated in-app chatThe AI tools implemented support both end customers ...

MOEGLINGEN, GERMANY, February 4, 2026 / EINPresswire.com / — USU was recognized as a Representative Vendor in the 2026 Gartner Market Guide for Software Asset Management Tools for the 4th time in a ...

Custom-Engineered Plumbing for Unique Architectural Challenges Westford, United States - February 9, 2026 / Jeneral ...

Generative AI has a wide range of applications and abilities, but using it for customer data analysis can be challenging. However, AI can segment ...

BPO veteran will lead the company's expansion initiatives VANCOUVER, BC / ACCESS Newswire / February 11, 2026 / Integrated Financial Technologies (IFT), a leading provider of outsourced portfolio ...

Upland Software, Inc. (Nasdaq: UPLD), a leader in AI-powered knowledge and content management software, today announced the ...

In today’s fast-paced world, plumbing emergencies can strike at any time, leaving homeowners and businesses in distress. When faced with a sudden leak, a clogged drain, or a malfunctioning water ...

CSI Expands Services with Duggal Visual Alexandria, United States - February 14, 2026 / CSI Printing & Graphics / ...