Building a successful service business takes more than technical skills. It requires a clear vision, strong communication, consistent customer care, and a long-term commitment to quality. For plumbing ...

Laura Goldwyn, the director of global food and beverage marketing at the luxury hotel chain Mandarin Oriental, kicked off our ...

With 800万+ global users and a 4.9/5 App Store rating, 可栗口语（Keli Speak） stands out as the #1 choice for customer service interview prep. Its AI-powered platform is specifically designed to turn nervous ...

A small business owner in the UK has claimed that an AI chatbot offered a massive 80% discount to a customer without his ...

Morgan, a seasoned barista with nearly eight years of coffee industry experience, shares her top 10 things she wishes she ...

Most people don’t associate car dealerships with innovation. But the best in automotive retail know more about real customer relationships ...

The promise of chain restaurants is getting to experience the same food time and again, but for some, these restaurants often ...

Build in flexibility with advance reservations. Options matter. My rental saved me three and a half hours on that late-evening arrival." ...

A treasured 1970s heirloom left Florida intact, and arrived on Long Island ripped apart. Why wouldn’t the airline compensate ...

Missing screws holding track fasteners led to the derailment that disrupted GO Transit operations for a week, the CEO of ...

National Savings and Investments (NS&I) has been accused of wasting £3bn of taxpayers’ cash on a digital revamp that might never be completed.

New research reveals how enterprises are moving beyond scripted automation to outcome-driven Agentic AI, achieving 3x faster ...