How much does a Technical Customer Support Engineer make? The average salary for a Technical Customer Support Engineer is $110,890 per year. Typical salary ranges from $80,000 (at 25% percentile) to ...

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

Looking for IT career advice? Post your question here, and we'll get our experts to answer. Q. Ever since I graduated with a "_blank"="" class="c-regularLink" target ...

When I was a developer in 2002, I joined a startup computer software company as a product support engineer. In this support role, my developer mindset gave me a unique perspective of the ...