With 800万+ global users and a 4.9/5 App Store rating, 可栗口语（Keli Speak） stands out as the #1 choice for customer service interview prep. Its AI-powered platform is specifically designed to turn nervous ...

Let's cut through the noise. AI in customer service isn't one thing. It's moving fast. What worked last year feels old today. Businesses that keep up will pull ahead. The rest will frustrate their ...

Gerald Kierce, CEO and Co-Founder of Trustible, is a technology and policy leader focused on operationalizing responsible AI. He leads Trustible’s mission to help organizations build trust, manage ...

When 40,000 Optus customers suddenly found themselves without mobile service, it was more than an inconvenience. For a period ...

Every journalist across Africa knows this interview moment. The presenter asks a straightforward question: “So how will this ...

The next time you are texting with a customer service chatbot, frustrated because you can’t seem to schedule a visit with the ...

LiveBeyond creates immersive co-working, co-living and travel experiences designed to improve productivity, well-being and ...

LANSING, MI – A report published this month by the Michigan Department of State shared incorrect data on the state’s ...

Newsweek speaks with Klarna CEO Sebastian Siemiatkowski about disrupting norms, engaging customers and finding cheaper mortgages ...

Taxes are complicated enough without the added stress of figuring out which tax software will work best for you. While you ...

Rob Feldman, Chief Legal Officer, is responsible for the worldwide legal and compliance functions at EnterpriseDB. An experienced executive and lawyer, he builds high-performing legal teams to support ...