The employee experience continues to remain a top priority for organizations. Many are embarking on transformational journeys to shift the structure, approach and culture of their human resources ...

It is interesting to see how design thinking and coaching, two seemingly unrelated practice areas, have so much in common. Design thinking is an iterative process that attempts to understand the user ...

The idea of design thinking has been around and developing for decades. The Design thinking process helps you approach ...

Ten years ago, SSIR published a seminal article on using design thinking in social innovation. The concepts it outlined went on to become a major component of strategic changemaking by civil society ...

Building a customer-centric future is more important now than ever. Agile CX designs that can keep up with changing customer preferences are essential. The race to customer experience (CX) excellence ...

After dedicating thousands of hours to learning about design thinking, Gross, a veteran IP litigator based in Silicon Valley, has authored a book on the topic for lawyers with help from fellow IP ...

Love it or hate it, many teachers have seen just how much technology has changed the landscape of education. Within this rapidly changing landscape, teachers have taken on a role much different from ...

Enter design thinking—an approach that goes beyond mere products to delve deeply into customer experience, transforming everyday banking into an intuitive, engaging, and satisfying journey. How can ...

Are you a creative or inventive person? Or would you like to be? Would you like to harness your creativity to solve problems for your company or for society? Would you like to add design-driven ...

We are living in a climate-variable world, in which seasons are less stable and natural disasters are rising in frequency. No one experiences this instability more acutely than the smallholder ...

The pandemic-driven switch to remote learning alerted many faculty members to the importance of course design. In an online course, keeping students on track requires clarity and structure; it also ...