With customer expectations rising and margins tightening, businesses need CX solutions that deliver fast, tangible results. 8x8's latest platform updates reduce handle times, improve forecast accuracy ...

Motive, the AI platform for physical operations, today announced new advanced AI capabilities as part of its expanded Workforce Management product to help organizations tackle one of their biggest ...

LANSING, MI – Automatic license plate readers – cameras that capture and store images of vehicles – aren’t yet regulated in Michigan. A bipartisan bill package would change that. State Reps. Jimmie ...

Starting Jan. 1, 2024 the mileage tax deduction will now be 67 cents per mile driven — up 1.5 cents from 2023. Find out if ...