A call center system should reduce business costs while helping your sales and customer service reps perform at their best. Modern platforms offer a range of advanced tools that give both users and ...

Today’s call centers offer businesses a wealth of valuable features to help answer customers’ calls faster and provide efficient customer service. They route incoming callers to the right person ...

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

New Delhi: External Affairs Minister S Jaishankar on Wednesday held a phone conversation with his Iranian counterpart Abbas Araghchi and discussed the situation in Iran amid growing concerns over ...

Humana is launching an artificial intelligence tool that aims to help its call center workers answer beneficiaries’ questions about their coverage, the insurer said Tuesday. Agent Assist, developed in ...

‘BRICS Brings Countries Together’: Jaishankar Frames Bloc as Global Welfare Platform Under India The call comes amid heightened tensions between New Delhi and Washington over trade deal, and tariffs ...

The Center for Engineering and Health, a member center of the Institute for Public Health and Medicine at Northwestern University Feinberg School of Medicine, looks to develop methodologies and tools ...

New Delhi: External Affairs Minister S Jaishankar received a call from his Iranian counterpart Seyed Abbas Araghchi. During their telephonic interaction, both leaders discussed situations in Iran and ...

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