AI is easy to demo. Scaling it into a real business is the hard part.

Retrieval-augmented generation breaks at scale because organizations treat it like an LLM feature rather than a platform discipline. Enterprises that succeed with RAG rely on a layered architecture.

The early success of AI tools is creating an illusion of readiness and scale that many organizations are not yet equipped to roll out or sustain. What’s possible in a couple of carefully selected ...