2. Attracting top talent: Employees want to know their company is not just doing well, but also doing good, with social ...

Artificial intelligence delivers actionable insights, driving efficiency and preparing convenience retailers for an AI-driven ...

Discover how QSR leaders are evolving loyalty programs from discount-driven points to high-frequency, status-driven ...

As hotel loyalty programmes evolve from transactional reward schemes into personalised, lifestyle-integrated ecosystems, we ...

This task has become even easier this year.

To learn more about our editorial approach, explore The Direct Message methodology. In 2008, WestJet Airlines announced it would launch its own frequent-flier program, ending a partnership with Air ...

That matters because modern travelers don’t segment their journeys the way loyalty programs do. Consumers experience travel ...

Tokenized rewards, decentralized tracking, and the promise of global flexibility are all at work in this digital overhaul, which may offer better transparency, user control, and efficiency across a ...

Sephora transforms its Beauty Insider program from transactional perks to emotional connection for its 46 million members. Using gamification is a key initiative.

Starbucks will relaunch its Starbucks Rewards loyalty program on March 10, creating a three-tiered structure for the ...

Starbucks Corp. is rolling out a major overhaul to its North American loyalty program, and for many customers, the changes ...

Frontier Airlines is giving away up to 5,000 Frontier miles to anyone who can match their points or miles from another ...