Help desk automation is a billion-dollar industry, and one of the most likely to be disrupted by tech built upon AI. Major players like Zendesk, ServiceNow, and Freshworks currently dominate the space ...
People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims reporting receiving hundreds of emails with strange and sometimes alarming ...
Transport for London (TfL) and Indra Group have signed a contract entrusting the Spanish multinational with the project to operate, develop, strengthen and expand the ticketing and access control ...
Transport for London (TfL) and Indra Group have signed a contract entrusting the Spanish multinational with the project to operate, develop, strengthen and expand the ticketing and access control ...
Dealing with a loved one’s belongings after their death is never easy. But as Alaska’s state courts have discovered, an inaccurate or misleading artificial intelligence chatbot can easily make matters ...
The federal statistical system is facing “unprecedented strain, uncertainty and transformation” in the face of staffing losses, funding pressures and threats to statistical integrity, according to a ...
If your kids are like most teens, they sometimes struggle with organization, making the best choices, sustaining motivation, planning and achieving goals, impulse control, and emotional ...
Brevard County will now offer at least $6,000 to homeowners to help them upgrade their septic systems. A 2023 state law requires homeowners near the Indian River ...
In-N-Out Burger has removed the number “67” from its ticket order system as the viral “6-7” meme continues to draw loud crowds of teens into stores. Why Did In-N-Out Remove 67? This week People ...
The MBTA’s commuter rail ticketing system, mTicket, is back on line and passengers can once again buy tickets through the app, Keolis Commuter Services said. The system was first reported as not ...
Hyperke Growth Partners, a B2B revenue growth consultancy, has released detailed findings from its client interview series demonstrating how digital marketing agencies are successfully expanding into ...
Tour de France organisers ASO have roundly rejected the idea that fans could be obliged to pay for roadside access to key segments of races. Payment for access to road races, as already happens with ...
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