Originally called the NetworkStreaming SupportDesk, the company earlier this year rebranded its appliance as well as itself under the Bomgar name. Regardless of its moniker, the Bomgar Box is ...

Apple @ Work is brought to you by Kandji, the MDM solution built exclusively for organizations that run on Apple. Kandji is a modern, cloud-based platform for centrally managing and securing your Mac, ...

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Remote work became the norm in 2020, and in 2021, it’s likely to continue for many. That can make accessing important work documents and software difficult. Fortunately, there’s a way around that ...

Family support technicians the world over gave a cheer about 18 months ago when Google released Remote Desktop, a free remote-access Chrome extension that let you support PCs from afar. While Google’s ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

If you are using Windows Home, Remote Desktop is not available. If you are trying to connect to that computer from your PC, then it won’t work. While it is officially not supported, you can use the ...

Microsoft Remote Desktop received several new features in a new update. The update brings support for RDP files and RDP URIs Microsoft Remote Desktop also recently received a significant update that ...

If you want to add or remove Remote Desktop users in Windows 11 or Windows 10, here is how you can do that. It is possible to create or assign a new Remote Desktop user in Windows PC with the help of ...

I'm yet another Windows user not looking forward to Win10 going out of support later this year. At first glance it's looking like the most current version of Linux Mint will serve my purposes as a ...