Salesforce CRM and Zoho CRM are excellent customer relationship management platforms for sales, marketing and communication.

Salesforce tells us that a “critical orchestration and governance gap” is emerging as enterprises race to deploy AI agents everywhere. While adoption is high, the infrastructure supporting it needs to ...

This is the first nuance markets are missing, according to Raphaëlle: Systems of record aren’t dying, but they face a critical transition. In the pre-agentic world, when a sales rep updated a deal, ...

Shares of CRM software giant Salesforce (NYSE:CRM) fell 4.8% in the afternoon session after the "AI replacement" narrative ...

Enterprises are built on rules and regulations and essential practices and LLMs just aren't up to snuff when it comes to ...

Paired with its recent OpenAI partnership, the deal highlights ServiceNow’s creation of a model-agnostic architecture for ...

Salesforce's Connectivity Benchmark Report points to an increase in enterprise agentic AI deployment, but highlights governance gaps and siloed systems.

Threat group ShinyHunters claimed responsibility for the attack, which reportedly targeted third-party platforms rather than Betterment's own systems.

Businesses are struggling to implement multiagent systems, leading to disconnected workflows and redundant automation, ...

On an episode of the "20VC" podcast released on Monday, A16z general partner Anish Acharya said that companies shouldn't use ...

The pressure to deploy AI is immense, but layering intelligent agents on top of unintelligent architecture is a waste of time ...

Zeta Global Holdings Corp. ZETA stock lost 22% in a year against the industry's marginal rise and the Zacks S&P 500 composite ...