Salesforce CRM and Zoho CRM are excellent customer relationship management platforms for sales, marketing and communication.

Salesforce tells us that a “critical orchestration and governance gap” is emerging as enterprises race to deploy AI agents everywhere. While adoption is high, the infrastructure supporting it needs to ...

This is the first nuance markets are missing, according to Raphaëlle: Systems of record aren’t dying, but they face a critical transition. In the pre-agentic world, when a sales rep updated a deal, ...

Shares of CRM software giant Salesforce (NYSE:CRM) fell 4.8% in the afternoon session after the "AI replacement" narrative ...

The API Management Services Market is driven by rapid digital transformation across enterprises, increasing adoption of microservices architectures, and growing reliance on cloud-native applications.

Enterprises are built on rules and regulations and essential practices and LLMs just aren't up to snuff when it comes to ...

Paired with its recent OpenAI partnership, the deal highlights ServiceNow’s creation of a model-agnostic architecture for ...

Salesforce's Connectivity Benchmark Report points to an increase in enterprise agentic AI deployment, but highlights governance gaps and siloed systems.

Integrating CRM software with .NET applications is one of the best strategies for achieving quick and accurate data-driven decisions. However, here is where it gets challenging.

Threat group ShinyHunters claimed responsibility for the attack, which reportedly targeted third-party platforms rather than Betterment's own systems.

Businesses are struggling to implement multiagent systems, leading to disconnected workflows and redundant automation, ...

How agentic AI and Salesforce Agentforce are transforming energy services through secure, context-aware automation for ...