Some fraudsters don’t know when to stop. This call center employee has had enough of scammers trying to buy expensive items using other people’s cards, so he created a clever script to immediately get ...

DALLAS — A call center in North Texas is closing, impacting more than 100 employees, according to filings with the Texas Workforce Commission. Telvista Inc. is closing a facility it operates at 8585 N ...

Deadline’s Read the Screenplay series spotlighting the scripts behind the awards season’s most talked-about movies continues with Warner Bros‘ Sinners, written and directed by Ryan Coogler who ...

Imagine working in a call center where you have a script to follow. Would you read it word for word, or would you deviate from the script to sound more natural instead of robotic? In this story, one ...

Letter to Congress Cites Massive Energy and Water Consumption, Ratepayer Turmoil Washington – In a letter sent to Congress today, more than 230 national, state and local organizations from across the ...

Kevin Wu is the CEO of Leaping AI. Leaping AI automates call centers with voice AI agents for customer service and home services. Home services and remodeling companies depend on the telephone more ...

Attorney General Pam Bondi wasted little time in saying the Department of Justice would follow his call to investigation any connnections between Democrats and disagraced financier Jeffrey Epstein.

NASHVILLE, Tenn. (WKRN) — A Tennessee nonprofit has raised the alarm over a new plan involving the U.S. Immigration and Customs Enforcement. ICE is looking to build a “national call center” in ...

WASHINGTON, D.C. (WSMV) - U.S. Immigration and Customs Enforcement (ICE) is working to build a call center in Nashville, according to a contract document obtained by Reuters. The Reuters report states ...

NASHVILLE, Tenn. (WTVF) — U.S. Immigration and Customs Enforcement (ICE) may be planning to open a “National Call Center” in Nashville to help law enforcement locate unaccompanied migrant children for ...

NASHVILLE, Tenn. (WKRN) — U.S. Immigration and Customs Enforcement plans to establish a “National Call Center” in Nashville, according to an agency contracting document reviewed by ABC. The document ...

AT&T is in final negotiations with Cousins to lease 166K SF at Northpark Town Center, a three-building office campus off Abernathy Road near Georgia 400, sources familiar with the transaction told ...