If you've ever watched a glass blower at work, you've seen a material behaving in a very special way. As it cools, the viscosity of molten glass increases steadily but gradually, allowing it to be ...
Twenty years after the introduction of the theory, we revisit what it does—and doesn’t—explain. by Clayton M. Christensen, Michael E. Raynor and Rory McDonald Please enjoy this HBR Classic. Clayton M.
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