business-reporter.co.uk

The 2026 Service Desk Blueprint: Scaling with AI

The traditional service desk is failing, burdened by rising costs and agent burnout. Freshworks’ 2026 Blueprint advocates for an AI-assisted, people-ready model to break the link between ticket volume ...
The Motley Fool

Down 73% From All-Time High, Is The Trade Desk Stock a Buy?

The Trade Desk's growth has decelerated some. But it's still growing at an impressive rate. Even though shares have been crushed, the valuation remains pricey. If revenue growth reaccelerates, the ...
USA Today

Which companies have the best customer service? Chewy, Aldi at the top

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...
The New York Times

The Best Under-Desk Elliptical

We independently review everything we recommend. When you buy through our links, we may earn a commission. Learn more› By Arriana Vasquez Arriana Vasquez is an associate staff writer covering ...
Infosecurity-magazine.com

Anatomy of a Service Desk Social Engineering Attack

It doesn’t take much time or technical complexity for threat actors to compromise a service desk. Here’s how a typical attack might play out in a single day: 09:23 - Attacker scrapes LinkedIn for ...
Consumer Reports

Best Lap Desks

There’s just one problem: balancing either on your lap is neither comfortable nor practical—and they get hot fast. Laptops and books also benefit from extra height placed beneath them to prevent you ...
The New York Times

Our Favorite Writing Desks (That Don’t Look Like Office Furniture)

We independently review everything we recommend. When you buy through our links, we may earn a commission. Learn more› By Joshua Lyon Joshua Lyon is a writer covering home and decor. He's also the ...
Game Rant

These Tutorials Are So Long, They Hurt Their Games

Ritwik is a passionate gamer who has a soft spot for JRPGs. He's been writing about all things gaming for six years and counting. No matter how great a title's gameplay may be, there's always the ...
Ars Technica

After $380M hack, Clorox sues its “service desk” vendor for simply giving out passwords

Hacking is hard. Well, sometimes. Other times, you just call up a company’s IT service desk and pretend to be an employee who needs a password reset, an Okta ...
Business Insider

I finally found a desk that fits in my one-bedroom apartment, and it folds up in seconds

I haven't gone to an office in five and a half years. While I easily adapted to the work-from-home lifestyle, the one key ingredient missing from my workday was something that may shock you: I didn't ...
Stars and Stripes

Commanding officer of Coast Guard’s Centralized Service Desk relieved of command

The commanding officer of the U.S. Coast Guard’s Centralized Service Desk was temporarily relieved by the service on Tuesday. The Coast Guard said via a press release Lt. Cmdr. George O. Ziwortin had ...