Facing budget cuts? Learn how Fort Myers, Fla., and the South Carolina Dept. of Commerce used a no-code ITSM tool with AI and automation to improve service delivery without adding head count.

New records show a service request was filed the night before a pipe burst at Taylor Tower, forcing the relocation of over 700 students and staff.

A new platform called Rentahuman.ai flips the usual narrative about AI. Instead of people hiring software to do tasks, ...

SREs consider transactional work to be toil. Toil is work that, while valuable in and of itself, does not raise the bar and improve the process for any similar future requests. It is tactical, not ...

LANSING — Michigan has canceled the bidding out of the management of specialty mental health and substance abuse treatment for Medicaid recipients following a court ruling.

For nearly four years, The Centurion Foundation CEO Ben Mingle has argued the nonprofit would be the best steward of Roger ...

Some tenants say they’ve been dealing with a lack of heat and hot water at home since the deep freeze began two weeks ago.

This toolkit is designed to help state and county agencies, advocates, and other stakeholders implement telephonic signatures ...

Tim Greimel’s term as Pontiac’s mayor is over. He dropped his re-election bid a year ago, opting instead to run for the 10th ...

Artisan Emerging Markets Debt Opportunities Fund reports a 4.10% Q4 return, outperforming its benchmark. Explore the full ...

When standard solutions start holding you back, it might be time to think about something built for your business.

Here's what lawmakers in the Mid-Valley said they'll be prioritizing during the 35-day legislative session that begins Feb. 2.