Change management keeps failing, even when execution is disciplined. The problem isn’t resistance. It’s the reflex leaders use to decide what needs fixing.

By Dr. Kofi Anokye OWUSU-DARKOModern government was built on measurement. The metrics that enabled the state to scale, standardise, and control complex administrative systems were once among its ...

SPONTANEITY can easily go wrong. But this was not the case at the second BT-NCS roundtable discussion. Immediately after host Lai Weng Yew, vice-president, Business Application Services at NCS, ...

Whether to digitize the past or design the future, when to partner, when to build and how timing and leadership determine whether transformation finds rhythm or unravels. It usually starts with an ...

Following our blog on the Future of Communities in the #FutureofPublicSector series, today we take a deeper look into the future of financing and more specifically, how communities can fund their ...

Most established businesses have a solid IT infrastructure in place. But while the infrastructure does the job, it relies on legacy systems that are outdated, clunky and unable to integrate with more ...

Over the past year, I have become increasingly convinced that both who we sell AI-enabled transformation to and how we sell ...

Digitally transforming your business with a modern ERP solution must have pragmatic applications or else it’s just money thrown out the door. Digitizing your production processes is more about running ...

Small banks ① are an essential part of China’s financial system, an important force for promoting economic transformation and financial competition, and the mainstay in serving micro-, small and ...