Abstract: We study early churn-risk detection from Google Play reviews of the Netflix app, treating low-star reviews as at-risk users and focusing evaluation on the negative (risk) class. Reviews are ...
Abstract: To tackle the challenge of data diversity in sentiment analysis and improve the accuracy and generalization ability of sentiment analysis, this study first cleans, denoises, and standardizes ...
A new analysis of popular music from the last half-century reveals that while the lyrics of chart-topping American songs have generally become angrier and simpler over time, this trend shifts ...