Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

As their stocks tank, software makers are rebranding themselves as A.I. innovators. Sparkle emojis are everywhere, but some efforts have been more successful than others.

PENTAGON UPSTREAM delivers the full power of Pentagon’s industry-proven ERP, with hosting managed by Pentagon 2000 on ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...

Vendor support quality has become a decisive factor in long-term software performance and return on investment. Verified end-user data collected through Info-Tech Research Group's SoftwareReviews ...

Endpoint protection and response platforms cover everything from AI-powered ransomware detection to insider risk monitoring.

When you find the right accounting software, managing invoices stops being a headache. After social media and payment platforms, accounting software was the most widely adopted technology by small ...

At the Munich Security Conference on February 13, 2026, 15 companies from Africa, Asia, Europe, and North America announced, ...

The bottleneck in software development has never been programming, but understanding the problem. On the underestimated ROI of understanding.

In a bold strategy to enhance its foothold in artificial intelligence, Amazon is ramping up its investments significantly.

Accelerating generative AI strategies by embedding intelligence into telecom operations to elevate customer and employee experiences, unlock new growth opportunities, and drive measurable efficiency a ...

In 2026, India remains a top web development hub, offering skilled, cost-effective experts like Mandy Web Design for ...