Meetings are the price we pay for unclear thinking and ambiguous communication. Writing — clear, thoughtful writing — has ...

With digital communications increasingly replacing books, newspapers and magazines, the art of writing is not what it used to be for many people. This can have serious consequences for small ...

Effective businesses thrive on strong communication skills. Written communication, in particular, is used in all types of businesses in a variety of ways. Sound business communication styles improve ...

As much of customer service is now conducted through live chat or social media, ensuring your teams are properly trained on best practices for written communication is paramount to your success. When ...

Communication Intensive (CI) courses are part of the CWRU Unified General Education Requirements (UGER). The Writing Program offers a number of courses that fulfill this requirement. All CI courses ...

Written communication involves any type of interaction that makes use of the written word. Communication is a key to any endeavor involving more than one person. Communicating through writing is ...