Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Criteo S.A. ( CRTO) Q4 2025 Earnings Call February 11, 2026 8:00 AM EST Good morning, and welcome to Criteo's Fourth Quarter and Fiscal Year 2025 Earnings Call. [Operator Instructions]. I would now ...

In 2026, contact center AI succeeds or fails based on orchestration, governance and trust — not smarter models.

AI promised relief. Instead, many agents are juggling dashboards, prompts and metrics that quietly increase stress and erode ...

Microsoft Corporation (NASDAQ:MSFT) Q2 2026 Earnings Call Transcript January 28, 2026 Microsoft Corporation beats earnings ...

News5 Cleveland News Director Jodie Heisner discusses her newsroom's AI guidelines, gives examples of how journalists use AI ...

At this time, I would like to welcome everyone to Reddit's Fourth Quarter 2025 Earnings Call. [Operator Instructions]. I would now like to turn the conference over to Jesse Rose, Head of Investor ...

The question isn’t whether to outsource but how it can enhance the customer service experience, lower operational risk, and ...

OpenAI has launched a new Codex desktop app for macOS that lets developers run multiple AI coding agents in parallel, ...

Left: A line of Ohio National Guardsmen, with rifles and gas masks, on the Kent State University campus as they prepare to disperse student protesters, Kent, Ohio, May 4, 1970; Right: US Border Patrol ...

The historian Adam Tooze discusses Davos, China and the fading of an old world order. This is an edited transcript of “The ...

Adolpho Veloso, the Brazilian director of photography for ‘Train Dreams,’ tells Deadline's Baz Bamigboye how Brazilians are ...