A call price is the predetermined cost at which an issuer can redeem a bond or preferred stock. Learn how it works, why it ...

European law enforcement authorities dismantled a fraud network operating call centers in Ukraine that scammed victims across Europe out of more than 10 million euros. Authorities from the Czech ...

Today’s contact center agents have a much more profound impact on customer satisfaction and retention, and brand reputation. That’s largely due to the fact that customers have a much lower tolerance ...

Good morning, ladies and gentlemen. Welcome to Flow Capital's Earnings Call for Q3 of 2025. [Operator Instructions] I would like to remind everyone that today's discussion may contain forward-looking ...

NASHVILLE, Tenn. (WKRN) — A Tennessee nonprofit has raised the alarm over a new plan involving the U.S. Immigration and Customs Enforcement. ICE is looking to build a “national call center” in ...

WASHINGTON, D.C. (WSMV) - U.S. Immigration and Customs Enforcement (ICE) is working to build a call center in Nashville, according to a contract document obtained by Reuters. The Reuters report states ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

WASHINGTON, Nov 5 (Reuters) - U.S. Immigration and Customs Enforcement aims to open a call center that would have a dedicated unit to track down unaccompanied migrant children with the help of state ...

NASHVILLE, Tenn. (WTVF) — U.S. Immigration and Customs Enforcement (ICE) may be planning to open a “National Call Center” in Nashville to help law enforcement locate unaccompanied migrant children for ...

Intelligent Call Routing: The Tech Behind Faster, Smarter Call Centers Your email has been sent Key takeaways Intelligent call routing uses customer relationship management (CRM) context, agent state, ...